Right of withdrawal

Diecastforall aligns itself with the regulations in favour of the consumer on purchase contracts that take place outside of business premises (as per Legislative Decree 21/2014 - implementing Directive 2011/83/EU on consumer rights - which came into force on 14/6/2014). The time limit for availing oneself of this right is 14 calendar days, within which the customer must give us written notice by registered letter addressed exclusively to: Diecastforall Via Luciano Lama,120 - 47521 - Cesena (FC) P.iva 03924090404

For requests for refunds or exchanges of goods, the customer must obtain a return voucher from diecastforall.com, in which the shipping address of the package and the reference code will be indicated, without which the goods will not be accepted at our warehouse.

The goods must be returned within 14 calendar days of receipt. The goods must be returned to Diecastforall - Via Luciano Lama, 120 - 47521 - Cesena (FC).

The product to be returned must be intact and packed in its original packaging, accompanied by all the equipment and accessories, including user manuals and documentation, as delivered.

The reimbursement of the sums already paid shall take place within 30 days from receipt of the withdrawal notice. It is understood that the amount acknowledged will be reduced by the transport costs and that the only costs to be borne by the purchaser are the shipping costs for the return.